Terms of Use
About This Website
Thylacine Coffee (referred to as "we," "us," or "our") is the owner and operator of this website, www.thylacinecoffee.com.au. By accessing and using this website, you acknowledge and agree to abide by these Terms of Use, including any amendments.
The information provided on this website is offered in good faith and sourced from what we believe to be accurate and current data. However, we do not guarantee its completeness or reliability. Thylacine Coffee shall not be liable for any loss resulting from reliance on this information or any interruptions, delays, system failures, or other issues related to website access.
Limitation of Liability
To the fullest extent permitted by law, any liability of Thylacine Coffee concerning goods or services supplied to you will be limited to the following at our discretion:
1. For goods – replacement, repair, or reimbursement of the purchase price.
2. For services – re-supplying the service or covering the cost of having the service re-supplied.
We shall not be liable for incidental, indirect, punitive, or consequential damages, including lost profits or data, resulting from the use or inability to use this website.
Pricing & GST
All prices listed on this website are in Australian Dollars (AUD) and include any applicable Goods and Services Tax (GST) under Australian law unless otherwise stated.
Refunds and Returns
Returns are accepted only with prior approval within 14 days of purchase. Items must be returned in their original condition and packaging. Return shipping costs are the customer’s responsibility unless the item is faulty. We comply with all applicable Australian consumer laws regarding refunds and returns.
Repairs and Warranties
Many of our products are covered by a manufacturer’s warranty. If a product is faulty within the warranty period, please contact us to arrange a repair or replacement. Faulty items on arrival must be reported within 14 days for resolution.
Product Descriptions & Errors
We strive to ensure product descriptions, images, prices, and availability are accurate, but errors may occur. If a product does not match its description, you may return it in unused condition. Orders placed based on incorrect information may be canceled or refunded at our discretion.
Your Account & Registration
By registering an account, you agree to provide accurate and complete information. Providing false or outdated information may result in suspension or termination of your account. You are responsible for maintaining the confidentiality of your login credentials and accept responsibility for all activities under your account. We do not share your registration details with third parties.
Trademarks & Copyright
All trademarks, logos, and content on this website are the property of Thylacine Coffee and may not be used, copied, or reproduced without prior written consent. Website content is protected under Australian copyright law and may only be used for personal reference.
Governing Law
These Terms of Use are governed by the laws of Tasmania, Australia. By using this website, you agree to submit to the exclusive jurisdiction of the courts in Tasmania, Australia, including any appellate courts.
For inquiries regarding these terms, please contact us at orders@thylacinecoffee.com.au